Privacy Policy
Who we are and what this covers
This policy covers three online services run by the same owner, Vinko Mitar:
- Thailand Boat Tours — a platform for planning and booking private boat charters in Thailand (thailandboattours.com).
- The Second Mate — marine weather, charts and boat tracking for sailors (thesecondmate.com).
- The custom painted shoe shop — an online shop for hand-painted shoes (shoepaintstudio.com).
We do not sell personal data and we do not show advertising. We do not use advertising trackers.
Questions or requests about your data: vinko.mitar@gmail.com. For charter bookings you can also write to booking@thailandboattours.com.
Signing in with Google
Some of our services let you sign in with your Google account. When you do, we receive only your name, e-mail address and Google account ID. We use them to recognise you and to keep your own data together. We do not read your Gmail, your calendar, your contacts or your photos, and we do not ask for permission to.
Customers and visitors are never asked for access to Google Drive.
Administrators and agents of Thailand Boat Tours can additionally connect their own Google Drive. It is used only to store and read booking documents (such as quotations and PDF files) and database backups in a folder the administrator or agent chooses. This is not offered to customers.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Thailand Boat Tours
What we collect
- What you enter in the booking or enquiry form: name, contact details (e-mail, phone, WhatsApp, LINE), passenger names and numbers, dates, the vessel, route and catering you chose, and special requests.
- Dietary or accessibility needs, only if you choose to tell us, so the crew can look after you.
- Your answer to a quotation and, once you sign, the signed charter agreement.
- Messages you write in the chat on the site, which are kept as an enquiry so an agent can reply.
- Photos the crew takes of you during the trip and uploads for you. Until a booking is paid you see a preview only.
Why
To prepare your quotation and contract, to run your charter, to contact you about it, and to keep records for accounting and for resolving disputes.
Who sees it
The agent or agency you booked through, the crew and operator assigned to your charter, and the site owner and administrators. We do not share it with anyone else, except service providers named below.
Service providers
- Google Firebase / Google Cloud — our database, file storage and sign-in.
- Render — hosts our web server.
- Hostinger — sends our e-mails.
- Google Gemini — if you use the chat assistant or the AI itinerary planner, the text you type is sent to Google’s Gemini service to produce a reply.
- WhatsApp and LINE — when you choose to contact us through them, their own privacy rules apply to the message.
On your device
The site keeps your booking choices and preferences in your browser so you can come back and continue. You can turn the optional part off in “Privacy Settings” on the site and clear it at any time by clearing the site data in your browser.
How long
We keep booking records for as long as needed to run the booking, to meet our accounting and legal duties, and to deal with any dispute. You can ask us to correct or delete your data at any time (see “Your rights”).
The Second Mate
The Second Mate has its own detailed notice that is always the most current: thesecondmate.com/privacy. In short:
- Visiting without an account: once a day per device we add one to anonymous counters (estimated country, how you arrived, device type, browser language). No name, no IP address and no identifier is stored with them.
- With an account: your name and e-mail, your saved routes, destinations and plans, and — only if you enter them — your boat details and position settings.
- Boat tracking and phone GPS are used only if you choose them. Phone GPS is sent only while the app is open and switched on.
- Error reports are anonymous and can be switched off. We respect “Do Not Track” and “Global Privacy Control”.
- In your account you can download all your data and delete the account.
The custom painted shoe shop
- What we collect when you order: full name, phone number, delivery address, city and postal code, the delivery and payment method you choose (cash on delivery or PromptPay — we never see card numbers), the items you order, and any picture or description of the design you send.
- Why: to make, deliver and charge for your order, and to tell you its status.
- Who sees it: the shop owner and the administrators who sign in to manage orders. A courier receives the name, phone number and address needed to deliver.
- Where it is kept: in our Google Firebase database. Orders may reach us through the shop page, WhatsApp or LINE.
- How long: orders are kept as long as needed for delivery, returns, accounting and legal duties.
Your rights
Depending on where you live (for example under Thailand’s Personal Data Protection Act B.E. 2562 or the EU General Data Protection Regulation) you can ask to see the data we hold about you, have it corrected or deleted, restrict or object to its use, receive a copy, and withdraw consent you have given. Write to vinko.mitar@gmail.com and we will answer. If you think we handle your data unlawfully, you can complain to the data protection authority of your country — in Thailand the Personal Data Protection Committee, in Croatia the Personal Data Protection Agency (AZOP).
Your data is processed by Google and the other providers named above on servers that may be outside your country.
Children
Our services are not directed at children. Bookings are made by adults, who may list children as passengers.
Changes
If we change this policy, the date at the top changes too. Significant changes are shown on the sites concerned.
This page is also linked from our Google sign-in consent screen. Terms of use: Terms of Service.